Immigration lawyers have been reporting in recent months that applications were being rejected due to “incompleteness,” but the only missing areas on the document were details that were not specific to the individual. USCIS wouldn’t consider this as “incomplete” in the past. However, they start returning cases that are missing N/A.
For immigration professionals, it will be extremely important to put N/A in blank fields on immigration forms. Instead of checking every single field and put in N/A manually, there must be a better way to automate the process.
NEUTRINET introduced a brand new form filling feature that will apply N/A to all blank fields before printing. As one of the most requested feature, autofill N/A helps law firm to reduce chances of rejections.
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source https://www.reddit.com/r/immigration/comments/ika6yj/uscis_returning_cases_with_blank_fields_on_forms/