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All UK Immigration Office closed telephone lines?

Hi,

Is anyone having troubles reaching any UK immigration office?

The regular number +44 (0)203 481 1736 where you could get information suggest that for a fee you can call the helpline, however at the end both "inside from UK" and "Outside from UK" says send an email.

All other telephone lines are saying they cannot help with any information, only to browse the government website(No thanks, i can also read and click on links)

Following email addresses also pointless as either not monitored or sending automatic messages:

Customercare@vfsglobal.com

ukvigeneral@mailgb.custhelp.com

public.enquiries@homeoffice.gov.uk

liverpoolinternationalsitel@homeoffice.gov.uk

liverpoolvisainfo@fcdo.gov.uk

We submitted a bio on the 14th of Oct and they said we receive an answer within 15 working days.
We have not received anything since, but when we send an email they say decision has been made but they cannot enclose the outcome, however they don't send the results.

There is no way to reach them and now they closed the phonelines too and only email available where they say "decision has been made....".

My partner has no passport and they refusing to give any update regarding the status of the application. (some people said they got the same answer even though they received months later a message than a decision has been made later. so they actually lying and just sending the same email to everyone).

Before i contact the local MP i would like to ask if anyone having the same issue or have you ever had this before the UK immigration before.

submitted by /u/Markmanus
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source https://www.reddit.com/r/immigration/comments/k24qtx/all_uk_immigration_office_closed_telephone_lines/
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