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British husband’s ESTA was denied- please help!

I’m a US citizen, and my husband is a UK citizen. I have a UK residence visa, but due to a myriad of reasons we decided to settle in the US. We’re in the process of applying for his green card now (awaiting an NVC appt). I’m working full-time here, and he’s working full-time in the UK

Anyway, this damn pandemic has thrown a wrench in things. The last time my husband was able to come was last summer, when our baby was born. He was able to stay for a few weeks, then had to go back for work

Finally, his work calmed down enough for him to come in mid-February. He booked the plane tickets, his PCR test, we got super excited...and then his ESTA was denied. No clue why, and no clarity on how to move forward. He tried calling the US Embassy in London, but couldn’t get through to a live agent. I’m assuming he needs to get a visa, but the visa appointments are so limited.

Does it matter he’s excluded from the Presidential proclamation (since he’s an immediate family member of a US citizen)?

Can he still come? What can we do?

Thank you so much in advance!

submitted by /u/USUKIQ
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source https://www.reddit.com/r/immigration/comments/l90ydy/british_husbands_esta_was_denied_please_help/

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